Exchange Policy
Exchange Eligibilty
All items bought from Fullstop. are eligible for exchange within 7 days from the delivery day
You are eligible for an exchange if:
- The item is faulty, damaged, or defective upon delivery.
- The item does not match the original specifications or the product ordered.
Note: All disputes are handled on a case-by-case basis to ensure fairness for all parties.
Exchange Process
Customer has to deliver the package to our warehouse using any courier service most convenient to them. As soon as we receive the package , we will process your exchange request. A delivery fee will be collected as Advance for the exchanged products
COD Rates = Rs 550 (applied to all)
💵Exchange Fee:is(Payable via Advance Payment or Bank Transfer Only)
For Exchange, please don’t hesitate to contact us at fullstoppakistan@gmail.com or send a message to our WhatsApp number at 0309-5456841.
Timeline
We process exchange requests weekly. Expect your replacement parcel to arrive within a week, depending on stock availability.
Note : Replacement is only processed once the return items are received from customer side and meet all eligibility criteria's as mentioned below
If the requested item is out of stock, you may:
Choose an alternative, or
Wait for a restock (if it's expected within 7–10 days)
If restocking takes longer, we’ll inform you and request a replacement choice.
Exchange Rates
COD Rates = Rs 550 (applied to all)
💵 Exchange Fee: is(Payable via Advance Payment or Bank Transfer Only)
Please Note
We cannot process exchanges in the following scenarios:
- Requests made after 7 days
- Products damaged due to use
- Items that have been tampered with
- Size issues caused by the customer
Fullstop. does not offer refunds or a money-back guarantee.
Shipping Address For Exchange
Plot no C1 110/111 Sector 6B North Karachi Industrial Area
Refund
1. Fullstop. does not offer any refunds under any circumstances.
2. All sales are final we strictly follow an exchange-only policy.
3. No money-back guarantee is provided once a purchase is made.