At Fullstop., exchanges are only accepted in genuine cases where there is an issue with the order received.

Exchange is allowed in the following cases:

* Stitching issue

* Wrong article received

* Wrong color received

* Wrong size received

* Missing item in the parcel

* Hole or defect in the fabric

Exchange is not allowed in the following cases:

* If more than 14 days have passed after receiving the order

* If the customer wants to change the article, design, or product without any issue

* If the item has been used, washed, damaged, or altered by the customer

Exchange Charges:

If the exchange is due to an operational error from our side, such as wrong article, wrong color, wrong size, missing item, stitching issue, or defective fabric, the customer does not have to pay the exchange charges of Rs. 500

If the exchange is requested due to customer preference or any reason that is not our operational error, exchange charges of Rs. 500 will apply.

Note:

For eligible exchange cases, the same article will be replaced after checking the issue. Exchange with a new or different article is not allowed.

All items bought from Fullstop. are eligible for exchange within 7 days of purchase through a simple and hassle-free process.

Refund

1. Fullstop. does not offer any refunds under any circumstances.

2. All sales are final we strictly follow an exchange-only policy.

3. No money-back guarantee is provided once a purchase is made.

Exchange Process:

Once your exchange request is submitted, You will need to send the parcel to our warehouse for inspection. Once we receive and verify that the items are correct, we will dispatch your replacement.

Exchange Fee: Rs 500/- only (Payable via Advance Payment or Bank Transfer Only)

We process exchange requests weekly. Expect your replacement parcel to arrive within a week, depending on stock availability. If the requested item is out of stock, you may:

Choose an alternative, or Wait for a restock (if it's expected within 7–10 days) If restocking takes longer, we’ll inform you and request a replacement choice.

You are eligible for an exchange if: The item is faulty, damaged, or defective upon delivery.

The item does not match the original specifications or the product ordered. All disputes are handled on a case-by-case basis to ensure fairness for all parties.

We cannot process exchanges in the following scenarios:
Requests made after 7 days
Products damaged due to use
Items that have been tampered with
Size issues caused by the customer
Fullstop. does not offer refunds or a money-back guarantee