Refund policy

Return & Exchange Policy

Can we return/exchange our products?

All items* bought from Fullstop. are eligible for exchange within 7 days of purchase through a simple and hassle-free process.


💵 Refund

1. Fullstop. does not offer any refunds under any circumstances.

2. All sales are final we strictly follow an exchange-only policy.

3. No money-back guarantee is provided once a purchase is made.


🔁 Exchange Process:

 

Deliver the package to our warehouse using any courier service most convenient for you. As soon as we receive the package , we will process your exchange request.

COD Rates = Rs 200 On COD (applied to all)

💵 Exchange Fee: is (Payable via Advance Payment or Bank Transfer Only)


Need Help?

Feel free to contact us on our Whatsapp & social media channels. Our dedicated team will assist you and guide you through the entire exchange process seamlessly.



⏳ Exchange Timeline:


We process exchange requests weekly. Expect your replacement parcel to arrive within a week, depending on stock availability. 

Note : Replacement is only processed once the return items are received from customer side and meet all eligibility criteria's as mentioned below

If the requested item is out of stock, you may:

Choose an alternative, or

Wait for a restock (if it's expected within 7–10 days)


If restocking takes longer, we’ll inform you and request a replacement choice.



📦 Return Policy:


You are eligible for an exchange if:

  • The item is faulty, damaged, or defective upon delivery.
  • The item does not match the original specifications or the product ordered.
    All disputes are handled on a case-by-case basis to ensure fairness for all parties.

    ❌ Please Note:                                                                                               We cannot process exchanges in the following scenarios:
  • Requests made after 7 days
  • Products damaged due to use
  • Items that have been tampered with
  • Size issues caused by the customer

    Fullstop. does not offer refunds or a money-back guarantee.


Contact Us

For any questions or concerns about returns, exchanges, or refunds, please don’t hesitate to contact us at fullstoppakistan@gmail.com or send a message to our WhatsApp number at 0309-5456841

Business Address:  Plot No C1 110/111 Sector 6b North Karachi Industrial Area , Karachi Central , North Karachi Town , Sindh

 

Business Information
    Business Name:  FULLSTOP CLOTHING (SMC-PRIVATE) LIMITED                                 Contact No: 0309-5456841                                                                                               Business Address: Plot No C1 110/111 Sector 6b North Karachi Industrial Area ,      Karachi Central , North Karachi Town , Sindh